Unwanted sales calls and robocalls are more than just annoying, they can sometimes be a warning sign of fraud or scams. One important tool every member should know about is the National Do Not Call Registry, managed by the Federal Trade Commission (FTC).

Below is a simple guide to what the Registry does, what it doesn’t do, and how IFCU members can take additional steps to protect themselves. What Is the National Do Not Call Registry?

The National Do Not Call Registry is a free service that lets you tell legitimate telemarketers not to call your phone number. Once your number is registered, companies that follow the law must remove it from their sales call lists.

👉 Register or learn more here:
https://www.donotcall.gov

You can register:

• Online at DoNotCall.gov
• By phone at 1-888-382-1222 (call from the number you want to register)

Registration never expires. What the Registry Does and Doesn’t Do

What it does:

• Stops sales calls from legitimate companies that follow FTC rules
• Applies to both home and cell phone numbers
• Helps regulators identify companies that break the law

What it doesn’t do:

• It does not block calls
• It does not stop scammers, robocallers, or spoofed numbers
• Political calls, charitable calls, surveys, debt collection, and informational calls are still allowed (as long as there’s no sales pitch)

This is why scammers may still get through — they don’t follow the law.

Important Robocall Warning ⚠️

If you receive a robocall trying to sell something, it is illegal unless you gave that company written permission.

If you get one:

• Hang up immediately
• Do not press buttons
• Do not talk to a live person

Interacting with the call can lead to more unwanted calls. How to Report Unwanted or Illegal Calls

Reporting calls helps regulators stop scammers, even if the caller ID looks fake.

• Report unwanted calls:
  https://www.donotcall.gov
• Report phone scams or money loss:
  https://reportfraud.ftc.gov

When reporting, include:

• Your phone number
• The number shown on caller ID (even if spoofed)
• Date and time of the call
• Any callback number provided

Companies that violate the law can be fined up to $50,120 per call. Extra Protection Tips for IFCU Members

✔ Register all personal phone numbers on the Do Not Call Registry
✔ Use call-blocking or call-labeling features on your phone
✔ Be cautious of calls asking for:

• Gift cards or wire transfers
• PIN numbers or one-time passcodes
• Bank account or debit card details

🚩 IFCU will never call and ask for your full card number, PIN, or online banking credentials.

If something doesn’t feel right, trust your instincts. If You’re Unsure, Call Us First

If you receive a suspicious call involving your account or finances, pause and contact IFCU directly before taking any action. We’re always happy to help you verify whether something is legitimate.

Your financial safety matters to us. Stay informed. Stay protected.
For more information, visit DoNotCall.gov or reach out to IFCU with any concerns.